Front Desk/Mail Room - The Vermont Country Store


: $28,810.00 - $44,790.00 /year *

Employment Type

: Full-Time


: Administrative/Clerical

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Company Description

The Vermont Country Store holds a rich history with deep roots in Vermont. While we ve always offered hard-to find products, we also offer easy-to-love careers in a variety of roles. From full-time professional careers to seasonal opportunities that play a key role to ensuring our success during peak periods, we have something for everybody at VCS. You may be in our office in Manchester, our retail stores in Weston and Rockingham or the call center or distribution center in North Clarendon, but one thing that is certain is all of our teams are full of passion and pride, knowing they re delivering our customers a connection to the past!

When Vrest Orton opened The Vermont Country Store in 1946, his goal was to offer his customers practical products for everyday use things that were essential to maintaining their personal wellbeing. Seventy years later, we continue to follow in his footsteps, not only with our customers, but for our employees too. The Vermont Country Store offers a unique work environment in a rural setting for those who enjoy the outdoors and country lifestyle. The array of perks and benefits we offer our employees is specifically tailored to support our Vermont way of life, and some of them you won t find in many other places. Some favorite perks are our onsite health center, fully-equipped fitness centers, access to our community garden, employee discounts, and fresh fruit, coffee, tea and milk offered daily. We like to say that the strength of The Vermont Country Store is in its people, so we are committed to supporting their overall wellbeing with benefits and programs that work for them, not just our business.

Job Description


To project the positive, friendly and helpful image of The Vermont Country Store while completing the mail room responsibilities as well as when greeting visitors and employees when working at the front desk.

Essential Duties and Responsibilities:

Mail Room

  • Promptly collecting and preparing out-going mail and packages
  • Promptly sorting and distributing incoming mail/parcels to employee mail boxes and/or identified delivery zones
  • Metering mail and ensures proper maintenance and service of the machine
  • Processing customer service batch letters and/or refund checks for mailing
  • Post office runs
  • Create employee ID badges as needed
  • Office and Facilities Supplies:InventoryPlacing ordersReceiving ordersRunning office errands to local businesses as neededResponsible for keeping mail room and supplies room clean and organizedKeep written procedures and policies up to date.
  • Front Desk Receptionist

  • Greet and announce visitors, answer and forward incoming phone calls.
  • Provide information and directions to other VCS locations for visitors.
  • Monitor security at the front desk and alert our security company and management staff of any concerns.
  • Maintain building access privileges for incoming/exiting employees
  • Maintain familiarity with the fire/security alarms and procedures.
  • Responsible for keeping lobby area clean and organized
  • Responsible for keeping products stocked (such as crackers/samples)
  • Maintain schedules for Manchester conference rooms.
  • Assist with administrative duties such as personnel communications and other jobs as assigned.
  • Act as contact person for outside vendors and services (vending machines, bottled water, coffee, milk, etc.) doing business with the Manchester facility.
  • Coordinate internal group meals as needed, including ordering the needed food and beverage, picking up the food and beverage from local providers, setting up the meal, and cleaning up after.
  • Maintain phone lists of employees and departments.
  • Help with administrative support duties in other departments as required.
  • Monitor front desk voice mail and e-mail and pass on messages to the appropriate individuals.
  • Monitor walk-in and employee orders.
  • Keep written procedures and policies up to date.
  • Backup the facilities team as needed.
  • Other Skills, Abilities, Attributes

  • Confidentiality required
  • Able to work with sense of urgency
  • Proficiency with Microsoft Office desktop applications.
  • Maintain a professional, neat and well-organized workspace.
  • Consistently present a professional, helpful and positive attitude to visitors, vendors and co-workers.
  • Dress in appropriate professional attire.
  • Ability to multitask.
  • Ability to lift up to 50LBS, stand, walk, reach, bend and twist for extended periods of time.
  • Qualifications

  • High School Diploma or Equivalent preferred.
  • Ability to respond to common inquiries with professionalism and proper telephone etquette.
  • Proficient using a computer keyboard, mouse and basic computer software.
  • Required to multi-task and detail to attention.
  • Additional Information

    All your information will be kept confidential according to EEO guidelines.

    The Vermont Country Store provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

    This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

    * The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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